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Are flea drops waterproof and safe for pets?
Yes, our upgraded waterproof design allows pets to walk and play in the rain or snow without worrying about their safety and the effectiveness.
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What's your payment term?
Our payment term for CUSTOM order is 50% deposit in advance, balance 70% before shipment for orders.
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Can I make mixed order?
Yes, we have various color & size,mixed order is accepted.
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Can The Price Be Cheaper?
The price depends on your demand (shape, size, quantity). Usually, you can get better price provided large orders.Please contact us.
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How can we trust your products?
Our products have passed to the strict certification of MSDS, SGS and EPA. We are worthy of your trust, and playing order will become more safe.
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Can we have our logo on our products ?
Yes,we can do the printing, label, logo on the products.
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Can you customize ? Can you provide OEM service? What format of the file do you need if I want my own design?
Yes, we can offer not only customized products and packaging are available. It's also worthy to mention that we can help you to find what you exactly want which we often do for recent customers. They offer us samples or ideas, we find the right goods. We have our own professional designers. So you can provide JPG, AI, CDR or PDF, etc. We will draw artwork for mold or printing screen for you.
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Can we have your samples for customer ? How long is the sample lead time?
Yes,of course.we can offer your free samples,but dear client,please kindly pay the freight. Thanks! For existing samples, it takes 1-2 days. They are free. If you want your own designs, it takes 3-7 days, subject to your designs whether they need new printing label, etc.
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How about the shipping cost? How much is the freight charge?
If your goods is not large, we can send goods to you via courier, such as FEDEX, UPS, we cooperate with them for a long time, so we have a good price. If your goods is large, we will send to you via sea, we can quote the price to you, then you can choose whether use our forwarder or yours. To save cost for you and make sure that you can get goods earlier, we suggest deliver small quantity by express. For large quantity, we suggest to deliver by sea.
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What is your MOQ ?
Usually our MOQ is 1,000 pcs. But we accept lower quantity for your trial order. If you want customized sample, MOQ will be 3,000 pcs.
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How long is the production lead time?
It usually takes 15-20 days for MOQ. It all depends on your quantity.
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What kind of packaging do you provide?
For flea collar, we provide tin box, plastic box and blister card. For flea drops, we provide cardboard and tin box package.
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How can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment.